Refund, Cancellation & Return Policy

Effective Date: 1 January 2025

At AAT (Astro Align Transformations), we are committed to providing high-quality, ethical, and personalized services and products. Due to the nature of our offerings, all sales are final. Please read this policy carefully before placing an order or booking a service.

1. No Return & No Refund Policy

Non-Returnable & Non-Refundable Items

The following items and services are strictly non-returnable and non-refundable:

• Medicines, supplements, remedies, or any consumable health products once delivered
• Digital products, downloadable content, or recorded sessions
• Personalized services, consultations, therapy sessions, assessments, or treatment plans once booked or delivered

This policy is necessary to ensure hygiene, safety, ethical healthcare practices, and regulatory compliance.

2. Service Appointments & Consultations

• All appointment bookings are non-refundable
• Rescheduling may be permitted only at our discretion if requested at least 24 hours in advance
• Missed appointments, late cancellations, or no-shows are not eligible for refunds or rescheduling

3. Damaged or Incorrect Deliveries (Limited Exception)

We do not offer refunds under any circumstances.
However, a replacement may be considered only if:

• The product received is damaged during transit, or
• An incorrect item was delivered due to our error

Conditions:

• You must notify us within 24 hours of delivery
• Clear photographic evidence is required
• Replacement decisions are made solely at our discretion

4. Order Delays or Missing Deliveries

If your order has not been received within the expected timeframe, please contact us:

Email: astroaligntransformations@gmail.com

Phone: +91-9769291571

We will assist in tracking or resolving the issue. Refunds will not be issued.

5. Cancellation Policy

• Orders for medicines cannot be cancelled once processed
• Service bookings, once confirmed, are non-cancellable and non-refundable
• No partial or balance refunds will be provided under any circumstances

6. Legal Compliance

This policy is in accordance with applicable consumer protection laws and health-related product regulations. By placing an order or booking a service through our website, you acknowledge and agree to this No Return & No Refund Policy.

7. Contact Information

For any questions related to orders or services, please contact: